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RMA (Return Material Authorisation)

Dear customer,

to avoid delays in processing, we kindly ask you to complete this form in English. The returned materials always will sent to our factory in Shanghai (China) for the technical inspection.

The following information is importent:

  • By registering your return delivery you will get an RMA (Return Material Authorisation) number from TPS.
  • This RMA  number marked clearly visible outside on the package.
  • Return delivery franco domicile only (otherwise no receipt of goods!).
  • Please attach a signed copy of the letter to the goods.

RMA-form for download